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AI & Automation Martin Bunting 2026-10-25 AI & Automation Martin Bunting 2026-10-25

What Are We Buying When We Buy AI?

An impressive AI demo is only the tip of the iceberg. Behind it sit data, integrations, security, costs and ongoing operations. Here are eight layers businesses should understand before investing.

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CX Strategy & Transformation Martin Bunting 2026-09-25 CX Strategy & Transformation Martin Bunting 2026-09-25

Do You Really Need a Consultant?

When does an outside perspective actually add value? Good consulting isn’t about arriving with all the answers. It’s about asking the right questions, challenging assumptions and helping organizations solve the right problem before investing more time, money or technology. 

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